Privacy Policy
Introduction
Your privacy is important to us, so in this document we explain what data we collect from users, how we use it and for what purpose, among other information.
For your information, we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except when legally required or with your prior authorisation; and we will never use your data for any purpose not previously indicated.
As a User, you should read this Privacy Policy carefully on a regular basis and whenever you enter your personal data, as it may be modified. The provider has the power to make changes to the information contained on the website in order to comply with regulations or update this Policy. The provider is not obliged to give Users prior notice of any changes made, as publication on the website is sufficient.
Data controller
Identity: HISPABLOCK, SLU (also the provider)
Tax ID: B47749593
Postal address: C/ El Molino, 2-1 C, 47420, Barcelona
Email: info@hispablock.com
HISPABLOCK, SLU, as the data controller of the website in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and other regulations in force regarding the protection of personal data, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.
Methods of obtaining data, wat data we collect and its purpose
The data we collect, how we obtain it and the purpose of its processing is as follows:
1. Contact form and/or request for information:
Required data: name, surname, telephone number
Purpose: to respond to queries and/or provide information requested by the User;
Legitimacy: consent of the User.
2. WhatsApp: its use is detailed in the WhatsApp section of this policy.
3. Carrying out the contractual relationship and similar administrative, tax and accounting procedures that are necessary under current legislation
Required data: name and surname, telephone number, address, ID number, email, signature;
Purpose: to carry out internal commercial, tax and administrative management;
Legitimacy: consent of the interested party and contractual relationship.
You may revoke your consent at any time by sending a letter with the subject line ‘Unsubscribe’ to the email address provided.
In accordance with the LSSICE, HISPABLOCK, SLU does not engage in SPAM practices and therefore does not send commercial communications by email that have not been previously requested or authorised by the User. Consequently, in all communications that you will receive from the provider, you have the possibility to revoke your express consent to receive our communications.
We will not process your personal data for any other purpose than those described, except for legal obligation or court order.
Your personal data will not be processed for automated decision-making.
Failure to provide the requested personal data or to accept this privacy policy will make it impossible to achieve the purposes described above.
In cases where there is a prior contractual relationship between the parties, the legitimacy for the performance of the administrative, fiscal and accounting obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.
Data retention period
Your data will be retained for as long as the purpose for which it was collected remains valid, due to legal obligation or court order, and as long as you do not withdraw your consent or exercise your right to erasure or objection, or restriction of processing. However, we will retain your data for the periods specified in the applicable provisions.
Recipients of transfers or disclosures
HISPABLOCK, SLU will provide information to law enforcement agencies under court order or due to legal obligation. The information provided will only be that which is available to the provider at that time. HISPABLOCK, SLU will carry out international data transfers when using the following tools necessary for the development of its activity, and may store your data. These tools are as follows:
Google Analytics: to analyse and measure how users use the website through cookies. The information generated and collected by these cookies about usage (including IP address) will be directly transmitted and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (‘Google’), on its servers in the United States. Google, Inc. adheres to the EU-US Data Privacy Framework, approved by the European Commission.
The information you provide us with through this website and through the application will be hosted on the servers of HISPABLOCK, SLU, contracted to the company that provides the website hosting service.
The processing of data by the aforementioned entities, as well as any other tool used by the provider, is regulated by a data processing agreement between the provider and this company.
Rights of data subjects
As a data subject, you may exercise the following rights by sending a letter to HISPABLOCK, SLU at the postal address in the header or by sending an email to info@hispablock.com, indicating in the subject line: ‘DATA PROTECTION: RIGHTS OF DATA SUBJECTS’.
Rights:
Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
Right of rectification: allows errors to be corrected and data that is inaccurate or incomplete to be modified.
Right of erasure: allows data that is inadequate or excessive to be deleted.
Right to object: the data subject’s right to prevent the processing of their personal data or to have it stopped.
Restriction of processing: involves marking the personal data stored in order to limit its future processing for the exercise or defence of claims.
Data portability: provision of the data being processed to the data subject, so that they can transmit it to another controller without hindrance.
Right not to be subject to automated individual decision-making (including profiling): the right not to be subject to a decision based on automated processing that produces significant effects or significantly affects you.
As a User, you have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been infringed (aepd.es).
Additional information
Security measures
The data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and all the necessary levels of protection to guarantee the security of the data processing and to prevent its alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in current regulations.
Language
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.
Social networks
We inform you that HISPABLOCK, SLU may have a presence on social networks. The processing of data carried out on persons who become followers on social networks (and/or who establish any link or connection through social media) of the official pages of HISPABLOCK, SLU will be governed by this section, as well as by the conditions of use, privacy policies and access regulations belonging to the social media platform in question and previously accepted by the user.
HISPABLOCK, SLU will process your data for the purposes of correctly managing its presence on the social network, informing you of the provider’s activities, products or services, as well as for any other purpose permitted by the regulations of the social networks.
The publication of content is prohibited:
That is allegedly illegal under national, EU or international regulations or that carries out allegedly illegal activities or contravenes the principles of good faith.
That violates the fundamental rights of individuals, lacks courtesy on the network, disturbs or may generate negative opinions among our users or third parties and, in general, any content that HISPABLOCK, SLU considers inappropriate.
And in general, content that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.
Likewise, HISPABLOCK, SLU reserves the right to remove from the website or corporate social network, without prior notice, any content that is considered inappropriate.
In any case, if you send personal information through the social network, HISPABLOCK, SLU shall be exempt from liability in relation to the security measures applicable to this platform; and the User, if they wish to know them, must consult the corresponding specific conditions of the network in question.
The processing of data carried out on persons who make an enquiry via WhatsApp to HISPABLOCK, SLU shall be governed by this section, as well as those conditions of use, privacy policies and access regulations belonging to the application that are applicable in each case and previously accepted by the user. HISPABLOCK, SLU will process your data for the purpose of correctly managing your enquiry, as well as for any other purpose related to the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are envisaged, except where required by law or court order. Your data will be kept for as long as it is necessary for the purpose for which it was obtained and, once it is no longer necessary, it will be duly blocked, archived and kept for the legally established period of time. The use of HISPABLOCK, SLU’s WhatsApp for sending content that is not necessary for responding to the query and that is illegal under national or international regulations, that violates the fundamental rights of individuals and, in general, that contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights is prohibited.
Changes to this privacy policy
HISPABLOCK, SLU reserves the right to modify this policy to adapt it to new legislation or case law.
Revocability
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating this to HISPABLOCK, SLU in the terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.
Legislation
In general, the relations between HISPABLOCK, SLU and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising from or related to their use.
